MIAMI – October 15, 2021 – Doma (fka North American Title Insurance Company) has added Roxanne Golden as agency manager for Pennsylvania. A licensed title agent in Pennsylvania and New Jersey, Golden supports Doma policy-issuing independent title agents and secures new business for the underwriter.
With more than 10 years of leadership experience in the title insurance and default servicing industries, Golden brings to Doma extensive knowledge of customer development, title operations, project and vendor management and workflow optimization. After beginning her career working in and becoming team lead of the billing department of a Philadelphia real estate law firm, Golden became director of operations for a top Philadelphia title agency, where she was responsible for customer retention, growth and oversight of daily operations. Most recently, she worked in the pre-closing department of a title agency in New Jersey, where she was responsible for title review, assisted processors with title clearance and prepared closing documents for both purchase and refinance transactions.
“Roxanne joins Doma as a licensed title agent with a high level of knowledge of the title and closing process in both New Jersey and Pennsylvania,” said Michael Holden, Doma Vice President and Strategic Agency Manager. “Her strong business acumen will support her role serving customers across the title insurance industry.”
Golden earned a Bachelor of Science in Business Administration degree in marketing from Bloomsburg University and a Master of Business Administration degree from Holy Family University in Philadelphia. She is a member of the Sigma Sigma Sigma Sorority and recognized by the Phi Kappa Phi All-Discipline Honor Society.
“My strong knowledge and understanding of the Pennsylvania title and closing process allows me to position myself as an extension of the agent’s office, someone who is there to help problem-solve and drive solutions,” Golden said. “I am excited to apply my experience in title operations to the customer-facing side of the business and partner with our agents on their success.”
Golden works from a Philadelphia field office and can be reached by telephone at (267) 530-0362 or via email at firstname.lastname@example.org.