Over the past month, we’ve highlighted some of the outstanding military members who make this company run.
In fourth and final installment, Angela D’Ercole chats with Angela Peachey about her experiences on either side of the Atlantic and how she has become customer service obsessed.
Angela D’Ercole: Hi Angela! May I say what a great name. Can you tell me a little bit about which part of the military you joined and why?
[The navy] was always something I had been interested in: I liked the idea of being a part of something big, of having a purpose and being able to travel.Angela Peachey
Angela Peachey: I joined the Navy right out of high school – I actually tried to join as a sophomore, but they told me I had to wait until I was 18! It was always something I had been interested in: I liked the idea of being a part of something big, of having a purpose and being able to travel.
AD: And what did you do in Navy?
AP: I operated 52-ton cranes on a dry dock that serviced submarines. Before joining the navy, I didn’t realize I was so mechanically inclined, and I NEVER would have thought that I would find joy moving $500,000 propellers. Eventually I moved into more of a bookkeeping role, but there was a day the winds were so high that I got called away from the books, went down to the deck and had to Lower booms of the cranes
AD: Wow! Do you have any other memorable moments from your time served?
AP: There are two that stand out to me. I volunteered to go out to sea on a training vessel for 3 weeks- the JFK aircraft carrier. I learned the “ins & outs” of all the departments on board the ship including the flight deck where I witnessed the take-off and landing of aircraft which is an extremely precise process . I also lived in Iceland for 2 years. I saw interesting changes in submarine technology and the most stunning aurora borealis nightly.
AD: Moving submarines… wow! How did you find a career in title and escrow?
AP: My older sister got me into it. She had been doing it for a while when I was done serving. She told me it was a good career that could support me and my daughter so I went for it. I’m happy to say that I love being an Escrow Officer.
AD: What do you like about working for Doma?
AP: I am addicted and love working with customers. The idea of customer service and doing it well is fading, but here I can orient towards it. As an Escrow Officer, I can make sure everyone involved with buying or selling a home can have a great experience with Doma.
AD: Thank you so much for sharing your stories and your service.