Consumer Lending Predictions for 2021

Jay Plum, Executive Vice President of Consumer Finance, Huntington National Bank joins States Title’s CEO, Max Simkoff to discuss the impact of COVID on the mortgage industry and increased volume, 2021 consumer lending predictions, and the pressure to upgrade digital experiences for borrowers.

About Jay Plum:
Jay is responsible for the origination functions of Mortgage, Home Equity, Personal Loans, and Card products for Huntington Bank, a $100 billion bank based in Columbus Ohio. Jay joined Huntington in 2009 as Director of Consumer Lending. He assumed responsibilities for Mortgage in 2011, and Card products in 2018.

Under Jay’s leadership, Home Lending grew to be the top mortgage lender in Ohio and the fourth largest originator in Huntington’s footprint. Home Lending also became the sixth-largest home equity lender in the nation.

Before Huntington, Jay was President of Home Lending Solutions at Citizens Bank, responsible for Mortgage and Consumer Lending. He also spent time as the manager of Consumer Lending, Mortgage, and Card at Provident Bank. Jay began his career at Bank One in Cincinnati and held several positions there prior to Provident.

Jay earned his bachelor’s degree from Colgate University and his M.B.A. from Vanderbilt University. A native New Yorker, he now resides in Cincinnati.

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